Shipping Policy

Shipping Policy:

Thank you for visiting and shopping at Joan The Collection. Please read our shipping
policy carefully.

Please allow one to three days for your order to process. You will receive a
notification and tracking information once your package has shipped.
In case of a high volume of orders, order processing may be delayed. In such a
situation, we will inform you via email if there is a significant delay in processing your
order. Processing times may be longer during new drops or launches due to high order
volume.

All shipping rates are calculated at check-out. On all orders over $200.00 and shipped
within the United States, we offer free shipping.

We do ship internationally. However, please note that your order may be subject to
duties, taxes, tariffs, and/or customs fees imposed by your country. Any fees incurred
during or after shipping, including tariffs and taxes, are the sole responsibility of the
customer.

For all shipments, Joan The Collection assumes no liability for products damaged or
lost during shipping. In the event of loss or damage caused by the carrier, please reach
out to us, and we will initiate a claim on your behalf.

We are unable to ship to PO Boxes at this time.